Who Do I Call for…

Alley Clean-up

• Public Works Agency
• (714) 647-3380

Animal Services Including Barking Dogs

• Santa Ana Police Department
• (714) 245-8792
• (714) 834-4211

Animal License

• Finance / Customer Service
• (714) 647-5257

Animal Shelter

• Orange County Animal Care Center, 561 City Drive South, Orange, CA 92868
• (714) 935-6848

Arts & Culture

• Community Development Agency
• (714) 647-5360

Athletics (Jerome Center)

• Parks, Recreation & Community Services Agency
• (714) 571-4264

Battered & Other Assistance – Hotline

• N. Orange County
• (714) 992-1931

Bicycle Licensing

• National Bike Registry
• (800) 848-2453

Report Found Bicycle

• Santa Ana Police Department
• (714) 245-8077

Report Lost Bicycle

• Santa Ana Police Department
• (714) 245-8650

Bill – Water

• Finance / Customer Service
• (714) 647-5454

Building Inspection

• Planning & Building
• (714) 667-2738

Bus Information

• O.C. Transportation Authority
• (714) 636-7433

City Hall Business Hours

• Information
• (714) 647-5300

City Manager

• City Manager’s Office
• (714) 647-5200

Code Enforcement

• Community Preservation – Planning & Building
• (714) 667-2780

Couch Removal (on public property)

• Public Works Agency
• (714) 647-3380

Crime Prevention

• Orange County Crime Stoppers
• (855) TIP-OCCS

Election Information

• Clerk of the Council
• (714) 647-6520

Emergency – to report a crime

• Dispatch
• 911

Employment with the City of Santa Ana

• Personnel Services
• (714) 647-6500

Employment Services & Job Training

• W.O.R.K. Center, 1000 E. Santa Ana Blvd., Suite 200
• (714) 565-2600

Fair Housing & Foreclosure Prevention

• Orange County Fair Housing
• (714) 569-0823

Freeways/Highways/Detours, etc. Hot Line

• Caltrans (Dept. of Transportation)
• (949) 724-2000

General Information – City of Santa Ana

• City of Santa Ana City Hall
• (714) 647-5400

Graffiti Removal – General

• Public Works Agency
• (877) 786-7824

Graffiti Removal – Bus Stop Shelters

• O.C. Transportation Authority Customer Relations
• (714) 636-7433

Graffiti Removal – Highways/Freeways

• Cal-Trans
• (949) 936-3500

Graffiti Task Force (Police)

• Santa Ana Police Department
• (714) 245-8769

Hazardous Waste Disposal

• County of Orange Integrated Waste Management
• (714) 834-6752

Home Security Inspection (Community Relations)

• Santa Ana Police Department (Community Relations)
• (714) 647-5840

Housing Authority

• Housing Authority
• (714) 667-2200

OC Human Relations Dispute Resolution / Mediation

• Human Relations Commission Dispute Resolution Center
• (714) 480-6570

Human & Social Services (Homeless Outreach)

• 211 Orange County
• 211

Legal Assistance (Civil)

• Public Law Center – (714) 541-1010
• Legal Aid Society of OC – (714) 571-5200

Legal Assistance (Debt Relief)

• Consumer Credit Counseling
• (800) 213-2227

Mayor & City Council

• Mayor / Council
• (714) 647-5200

Mobile Food Vending Vehicle Anonymous Complaint Line

• Orange County Environmental Health
• (714) 433-6000

Mosquito and Vector Control (West Nile Virus Info)

• Orange County Mosquito and Vector Control District
• (714) 971-2421

Museum

• Bowers Museum
• (714) 567-3600

Noise Complaints

• Santa Ana Police Department
• (714) 834-4211

Obstructing Bushes & Trees

• Public Works Agency
• (714) 647-3380

Orange County Fire Authority General Information

• Orange County Fire Authority (OCFA)
• (714) 573-6000

Orange County Fire Authority Community Relations

• Orange County Fire Authority (OCFA)
• (714) 573-6200

Overcrowding

• Community Preservation / Code Enforcement
• (714) 667-2780

Paramedics (Emergency? 911)

• Dispatch – Orange County Fire Authority
• (714) 573-6000

Park Rangers

• Santa Ana Police Department
• (714) 834-4211

Parking Control

• Santa Ana Police Department
• (714) 245-8225

Parking – Inoperative Junk Cars – Vehicles on Street

• Santa Ana Police Department
• (714) 245-8225

Parking – Inoperative Junk Cars – Private Property

• Community Preservation / Code Enforcement
• (714) 667-2780

Poison Control

• California Poison Control System
• (800) 876-4766

Police Dispatch (report crimes, non-emergency)

• Santa Ana Police Department
• (714) 834-4211

Potholes

• Public Works Agency
• (714) 647-3380

Pupil Support Services

• Santa Ana Unified School District
• (714) 322-3481

Pushcart Information / Problems

• Community Preservation / Code Enforcement
• (714) 667-2780

Recreation Programs

• Parks, Recreation & Community Services Agency
• (714) 571-4200

• Centers: El Salvador – (714) 647-6558
• Centers: Jerome – (714) 647-6559
• Centers: Memorial – (714) 571-4242
• Centers: Salgado – (714) 571-4267
• Centers: Santa Anita – (714) 647-6552

Quality of Life Team (QOLT)

• Interdepartmental Team to Address Homeless Issues
• (714) 647-3380

Recycling, Energy Conversation

• Santa Ana Green Program
• (714) 647-5088

Residential Permit Parking & Traffic Studies

• Public Works Agency – Traffic Engineering
• (714) 647-5623

Rodent / Rat Problem

• Orange County Vector Control
• (714) 971-2421

Sanitation (overgrown yards, etc.)

• Public Works Agency
• (714) 647-3309

Senior Information

• Santa Ana Senior Center – Parks, Recreation & Community Services Agency
• (714) 647-6540

Shopping Cart Removal

• Code Enforcement
• (714) 667-2780

Street Cleaning

• Public Works Agency
• (714) 647-3380

Street Lights – Customer Services

• Southern California Edison
• (800) 655-4555

Swimming Pools – Public

• Parks, Recreation & Community Services Agency
• (714) 571-4200

Swimming Pools – Private

• Public Works Agency
• (714) 647-3336

Tenant / Landlord Problems

• Orange County Fair Housing
• (714) 569-0823

Traffic Safety

• Santa Ana Police Department
• (714) 245-8200

Trash Pickup & Dumpsters

• Waste Management
• (714) 558-7761

Trash Pickup & Recycling

• Ware Disposal Co., Inc
• (714) 834-0234

Unsanitary and Unsafe Housing

• Community Preservation – Planning & Building Agency
• (714) 647-2780

Voter Registration

• Orange County Registrar
• (714) 567-7600

Water

• Public Works Agency
• (714) 647-3320

Water Bill

• Finance / Customer Services
• (714) 647-5454

Zoning Information

• Planning and Building Agency
• (714) 647-5804

Zoo

• Santa Ana Zoo
• (714) 836-4000